Refund & cancellation policy
Try before you pay
Every new account gets 7 days of Pro for free, without a payment card, so you can test Pipswell with your own accounts before buying.
Cancelling a subscription
You can cancel any time in the app (Settings → Account & subscription → Manage subscription) or by writing to support@jaroscorp.com. The subscription then does not renew; Pro stays active until the end of the period you paid for, and the app returns to Free afterwards. Your data on your computer is not deleted.
14-day money-back guarantee
If you are not satisfied, ask for a refund within 14 days of your first payment for a subscription and we will refund that payment in full, without giving reasons. Write to support@jaroscorp.com from the email of your Pipswell account. The refund goes back to the original payment method, usually within 5–10 business days; Pro ends when the refund is made.
This guarantee also covers the statutory 14-day right of withdrawal that consumers in the EU have for contracts concluded at a distance.
Renewals
Renewal payments are not refunded, except where the law requires it or a renewal was charged by mistake (for example after you had already cancelled). If you forgot to cancel a yearly renewal, write to us within 7 days of the charge and we will refund it.
Contact
JAROS Corp s. r. o., Čierny Brod 5, 925 08 Čierny Brod, Slovakia · support@jaroscorp.com